AI-Powered Bench Sales Platform
Confidentiality Notice
Some details of this project have been intentionally omitted or modified to respect company confidentiality and NDA requirements.
Overview
Bench Sales is an enterprise staffing platform designed to help recruiters manage consultant availability, client requirements, job submissions, and placement workflows from a centralized dashboard.
The goal was to simplify complex recruitment operations by reducing manual effort, improving consultant visibility, and enabling recruiters to make faster, data-driven placement decisions through an intuitive and scalable workflow.
Problem
Recruiters relied on multiple spreadsheets, emails, and disconnected tools to manage consultants, client requirements, and submissions. This fragmented workflow made it difficult to track consultant availability, monitor submission status, and identify the right candidates quickly.
As staffing operations scaled, recruiters spent more time switching between systems than focusing on candidate placements, leading to delays, duplicate submissions, and reduced operational efficiency.
Research insights
Stakeholder interviews with recruiters and staffing managers revealed that the biggest challenge wasn't finding candidates—it was managing information spread across multiple systems.
Recruiters wanted a unified workspace where consultant profiles, client requirements, submission history, and recruiter activities could be accessed from one place, reducing context switching and improving collaboration.
Strategy & Execution
The platform was redesigned around the complete recruiter workflow, organizing information into four key areas:
- Consultant Management: Manage consultant profiles, skills, experience, and availability.
- Requirement Dashboard: View and prioritize active client requirements.
- Submission Pipeline: Track consultant submissions across every recruitment stage.
- AI-Assisted Matching: Surface relevant consultant recommendations and streamline recruiter decision-making.
This structure created a centralized experience that reduced complexity, improved visibility, and supported recruiters throughout the placement lifecycle.
Results
The redesigned Bench Sales platform established a scalable foundation for staffing operations by bringing consultant management, requirement tracking, and submission workflows into a single, cohesive experience.
Core Recruiter Workflows Redesigned
Unified Recruiter Dashboard